[quote=āNormsNinerNation, post:196, topic:27722ā]Drew,
Thanks for reaching out! Good student feedback is critical to finding the solutions that most of us in college athletics are searching for in reaching todayās student consumer. To take it somewhat point by point:
Ā· Student lot relocation ā we have been evaluating that and think we will have some workable options for next year in terms of the Silver Lot on North campus. Cuts the walk in half. This is something we looked at doing this year, but was soundly rejected by many students who preferred the insulation of being in a āstudent-onlyā area on east campus. We may end up with both Silver lot AND the existing lot as options. We recognize and embrace the energy students bring to the table for all of our games, and truthfully students drive the atmosphere at any venue across the country.
Ā· Black lot NNG tent/spaces ā quick discussion on that here leads me to believe this would be very doable ā but would need student leadership to make this a destination location for students. Our thoughts are a tented area (we provide) in the Black lot which NNG members could gather before the games and be closer to the Niner Walk and the stadium. People would bring their own tailgating supplies and congregate there. Possible issues with that would be IF we go with Silver Lot for students, or possibly even Silver Lot AND the existing space on east campus ā this would provide a third option, which could serve to dilute the student crowd which now would be disconnected over 3 lots. Need to still evaluate the benefits or unintended consequences of this.
Ā· Preferred seating - I think we can look at preferred seating, but were discouraged from doing that in the past because essentially all students are financially (maybe not emotionally) invested at the same level. Right now, the preferred seating locations are first come first served, but we understand that is counterproductive for those āsuperā student fans that want to tailgate as late as possible and not have to be at the stadium when the gates open.
Ā· Student section leadership ā Looking at some āyellā leader concepts for next year, possibly including some elevated platforms with amplified sound. Because of some seating configuration restrictions (visiting seat accommodations, Conference USA regulations on who can sit directly behind the visitorās bench which is between the 30ās, etc), we end up with a somewhat disconnected student section that creates some challenges. Working through those.
One of the more pressing issues is student utilization of tickets. While it is easy to tag it as a marketing failure and students ādonāt know about gamesā, we have generally found that only about 65% of those people that bothered to claim a ticket actually use the ticket. So, these students not only know about the games, but actually make some effort (claim, print, etc) which confirms their acknowledgement of a gameā¦ā¦but then donāt show. If the students showed up at a 90% rate, we would be having much less heartburn on this issue.
Certainly need to continue to find effective ways to reach this target demographic with the information about the game ā but more importantly to get them to take the next step after they have already shown an interest.
On a side note, this student trend isnāt new, as I interact with a number of my BCS/Power 6 colleagues that are searching for that magic bullet as well. If someone really had it, they should drop out of school or quit their current job, and offer their marketing prowess in the college market. I know dozens of high resource schools that could make them a rich person.
Again, thanks for the proactive feedback. Any and all options are on the table!
Darin[/quote]
Thanks for sharing, enjoyed reading a ārealā response not filled with a bunch of fluff and bs. A little crazy to think 1/3 of students who claim tickets donāt actually use them but Darin is correct that it is a growing trend at some schools that even have some tradition of winning. I honestly donāt know how you get students to come to the game in large numbers consistantly without winning (and sometimes even thatās not enough).